Whether you are trying to upgrade your home computer to
something a bit faster, or need a full corporate computer, network,
printing, and security solution,
AJM Computer Technolgy Group should be your
choice. We have the background, skills, and staff to do the job right. To
really save you money, we have the experience to train your personnel to
be more productive on your own computer systems.
The difference is not just having someone there, but
having someone you can trust to get the job done right in the most cost
effective manner.
Our
service offerings align with the four IT engineering phases: assessment,
strategic planning, deployment, and monitoring & support. We also "do it
all" by providing complete, professional, yet cost effective IT
outsourcing solution. Contact us today & start maximizing your
productivity with the latest that technology has to offer.
Assessment
The purpose of the assessment phase is to determine what needs to be
done. It involves gathering and analyzing requirements, assessing the
current technology and building a consensus on what's important.
This phase is very important, but it can be challenging because: (1) it
is tied to business goals, strategies and budgets which are often poorly
defined, (2) it involves interviewing users, managers and techies when we
haven't gained their trust yet, (3) it establishes priorities, and (4)
political and personnel problems are often unearthed that must be dealt
with carefully.
Strategic Plan
The Strategic Plan phase transforms "what needs to be done" from the
Assessment phase into "how are we going to do it". It is extremely
important because it gives you a road map for the future that includes a
vision,
 architecture
and deployment plan.
Developing a vision involves stretching people's imaginations so they can
visualize what their IT will look like in a couple years. Once the vision
is established, an architecture is designed that gives the vision
tangible form. Then, a deployment plan is developed that shows how the
technology will be built by defining projects, priorities,
responsibilities, dependencies, milestones and establishing costs.
Deployment
The Deployment phase takes the most time and it is the most expensive. It
follows the road map developed in the Strategic Plan phase and results in
significant improvements to your IT infrastructure and desktops.
Decades of experience building IT infrastructures have made it clear that
it is usually best to begin by building a "pilot". The pilot breaks the
most important barriers while intentionally ignoring the details. It
gives the users a sneak preview of what the eventual solution will look
like. It won't have all the bells and whistles, but the most important
functionality will be there.
 Once
the pilot is built, the Strategic Plan will be revised to reflect what
was learned. The remainder of the deployment is normally staged so new
technology is released in small increments so as not to overwhelm users.
We specialize in Microsoft technologies, including Windows Server 2003,
Exchange Server 2003, IIS and Microsoft Office. We also have a great deal
of expertise with Linux/Unix, networking, security and disaster recovery,
as well as customized software such as SAGA Practice Manager & PeachTree
Accounting Software.
Monitor & Support
The Monitor & Support phase insures the smooth operation of your
technology over the long term.
We begin by automating the monitoring of key IT components, such as
network devices and servers.
 Workstations
will also be monitoried. Based on what we learn, preemptive measures are
taken to minimize surprises and downtime. We also respond to support
requests and track their progress. We can also serve as 2nd tier support
for organizations that have in-house support staffs.
We have the ability to take remote control of most workstations on an
as-needed basis, without any setup time or costs.
We minimize the number of support requests by solid engineering work
coupled with a friendly & knowledgable staff. |
